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Jun 2 2005
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Talking Yellow Pages for the 21st Century
Yellow Pages Group, the Yellow Pages publisher for all of Canada, is now taking an old concept �� talking Yellow Pages �� into a new era. John Kelsey knows all about the first 3,000 attempts to make talking Yellow Pages both an operational and a business success.

Notice the word ��attempts�� �� because so far, few talking YP services have ever lasted long enough to meet the lofty and often grandiose predictions. YPG �� in concert with CallGenie and Nuance �� is launching the ��first�� interactive, voice recognition-based Yellow Pages service. HelloYellow �� the new service's trademarked name �� is set to be tested in Toronto. We��ve been saying for some time now that Yellow Pages on cellphones or PDAs will require a voice interface. It appears that time has come. Now if the machine can understand the difference between ��a�� and ��eh,�� YPG and its partners will really be on to something.
 
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posted by  Neal Polachek at  09:44 | comments [0] | trackbacks [0]


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The Kelsey Group, 600 Executive Drive, Princeton, NJ 08540-1528
Tel: (609) 921-7200 Fax: (609) 921-2112 EMail: [email protected]
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